Return Policy

This Return Policy governs the conditions under which products purchased through the e-commerce platform may be returned. By placing an order on the platform, the user agrees to the terms stated herein.

Users may request a return within the specified return window mentioned on the product page, subject to eligibility criteria such as product category, condition, and reason for return.

To be eligible for a return, the product must be unused, undamaged, and in its original packaging with all tags, labels, and accessories intact, unless otherwise stated.

Certain products may be non-returnable due to hygiene, customization, perishability, or regulatory reasons. Such exclusions will be clearly mentioned on the product listing.

Once a return request is approved, the product will be picked up by the logistics partner or the user may be required to ship it back as per the instructions provided.

Returned products will be inspected upon receipt. Approval of the return is subject to the product passing quality checks conducted by the platform or the seller.

In case the return is approved, the refund or replacement will be processed as per the applicable Refund Policy and within the timelines communicated to the user.

The platform reserves the right to reject a return request if the product does not meet the return conditions or if the request is made outside the allowed return period.

This Return Policy may be updated or modified at any time without prior notice. Any changes shall be effective immediately upon being published on the platform.